In a period of growing transit operating deficits, increasing attention and concern is being directed at both the decreasing levels of... Show moreIn a period of growing transit operating deficits, increasing attention and concern is being directed at both the decreasing levels of productivity of transit systems in general and the broad differences in measured service performance compiled for various transit systems. The purpose of this study is an assist public transit managers by providing them with a mathematical technique to analyze the efficiency with which serviced is produced and the effectiveness with which it is consumed. By providing the analysis model which not requires an extensive amount of data, the operator can have tool for decision-making of profit and market growth. Thus, transit managers will be able to access the performance of the agency and areas where improvements can be realistically achieved. Using the urban operation of the Chicago Transit Authority, a transit performance model is developed to analysis efficiency and effectiveness of the city's bus system. As the system exists, there are 144 bus routes start and end, frequency of dispatching buses and ridership changes from Weekdays and Weekend, peak hour and off-peak hour. In many of these routes, vehicles are used inefficiently and ineffectively, only a few passengers carried in some routes in off-peak hour, yet in other routes through the Central Business District (CBD) area, there are always not enough buses in peak hour. Also, some routes cannot provide enough on-time arrival service and some special group like elderly and handicapped cannot receive enough service in certain area. The goal of case research is to determine to understand the transit performance of Chicago Transit Authority and to select the optimal improvement projects to maximize the performance in term of economy and social equity. M.S. in Civil Engineering, July 2012 Show less
