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Title: Informal Learning with Twitter
Creator: Wilhelm, Eva C.
Date: 2011-04-25, 2011-05
Description: Twitter use has evolved from status updates to a broad range of uses from personal broadcasting to information sharing and conversations. A...
Show moreTwitter use has evolved from status updates to a broad range of uses from personal broadcasting to information sharing and conversations. A study was conducted to determine how Twitter is used for informal learning purposes. It was examined what kind of questions with a learning objective are asked, and under which circumstances these questions are answered. Questions were categorized according to question topic, type, structure and audience. According to the analysis, users most frequently asked for definitions and procedural information about technology, web, software and Twitter use. The questions with the highest answer rate were questions directed at individual users via @replies, and asked about definitions and other factual information.
M.S. in Technical Communication and Informational Design, May 2011
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Title: “I’d have to vote against you”: Issue Campaigning via Twitter
Creator: Roback, Andrew, Hemphill, Libby
Date: 2012-12-03, 2013
Description: Using tweets posted with #SOPA and #PIPA hashtags and directed at members of Congress, we identify six strategies constituents employ when...
Show moreUsing tweets posted with #SOPA and #PIPA hashtags and directed at members of Congress, we identify six strategies constituents employ when using Twitter to lobby their elected officials. In contrast to earlier research, we found that constituents do use Twitter to try to engage their officials and not just as a “soapbox” to express their opinions.
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Title: Learning the Lingo? Gender, Prestige and Linguistic Adaptation in Review Communities
Creator: Hemphill, Libby, Otterbacher, Jahna
Date: 2011-11-19, 2012-02
Publisher: ACM Press
Description: Women and men communicate differently in both face-to- face and computer-mediated environments. We study linguistic patterns considered...
Show moreWomen and men communicate differently in both face-to- face and computer-mediated environments. We study linguistic patterns considered gendered in reviews contributed to the Internet Movie Database. IMDb has been described as a male-majority community, in which females contribute fewer reviews and enjoy less prestige than males. Analyzing reviews posted by prolific males and females, we hypothesize that females adjust their communication styles to be in sync with their male counterparts. We find evidence that while certain characteristics of “female language” persevere over time (e.g., frequent use of pronouns) others (e.g., hedging) decrease with time. Surprisingly, we also find that males often increase their use of “female” features. Our results indicate, that even when they resemble men’s reviews linguistically, women’s reviews still enjoy less prestige and smaller audiences.
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Title: Looking for (Lesbian) Love: Social Media Subtext Readings of Rizzoli and Isles
Creator: Hemphill, Libby
Date: 2015, 2015
Description: Paper presented at #IR16 the annual conference of the Association of Internet Researchers
Paper presented at #IR16 the annual conference of the...
Show morePaper presented at #IR16 the annual conference of the Association of Internet Researchers
Paper presented at #IR16 the annual conference of the Association of Internet Researchers
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Title: Asian American Chicago Network: A Case Study of Facebook Group Use By Immigrant Groups
Creator: Rao, Xi, Hemphill, Libby
Date: 2016, 2016
Publisher: ACM
Description: Through analyzing data from posts and about users, we describe how one particular Facebook group helps immigrants to the U.S. use social media...
Show moreThrough analyzing data from posts and about users, we describe how one particular Facebook group helps immigrants to the U.S. use social media to build a local community. As a preliminary study in intercultural communication through social media, we analyze one case, the Asian American Chicago Network (AACN) Facebook group, and uncover common topics users discuss and relationships between user tenure and various indicators of leadership and interaction. Our small finalized results from this preliminary project suggest that members of AACN likely use it (1) to build a professional network in the U.S.A., and (2) to reinforce and affirm their Asian culture and identities.
Sponsorship: National Science Foundation Award Number 1525662
Rao, X., & Hemphill, L. (2016). Asian American Chicago Network: A Case Study of Facebook Group Use By Immigrant Groups. In Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (pp. 381–384). New York, NY, USA: ACM. http://doi.org/10.1145/2818052.2869077
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Title: SITUATING FANS' SOCIAL MEDIA PRACTICES IN THE CONTEXT OF FAN STUDIES
Creator: Rao, Xi
Date: 2015, 2015-05
Description: This paper explores how TV fans use social media. By revtewmg academic perspectives on fandom ofTV shows and social media in past several...
Show moreThis paper explores how TV fans use social media. By revtewmg academic perspectives on fandom ofTV shows and social media in past several decades, this paper discusses the way that audiences react to TV shows using the affordance of social media. At the begirming, this article traces the image, activities, and meaning of fandom. Fans were portrayed as deviant creatures until the late 80s. This image was clarified when people looked into fans and their creative works. Scholars realized that fans productively generated creative products based on the given materials, which reflected the social experience of the creators. Therefore, fandom was soon understood as a way of fans to resist the dominant culture in the society. Later on, social media offer fans an immediate, widespread platform to contribute to the TV conversation. With this platform, normal fans show up. Different from productive fandom, median fans are less active in making new meanings of the TV program. Interestingly, a large number of TV audiences are using social media during the broadcast, participating in the discussion of shows. This evidences the convergence of the traditional media, TV, and the new media, social media. It is also found that comments of TV viewers on social media in turn, influence the content of the TV show. Rather than merely spectators, fans are a part of the TV production. As a special case, gender is discussed from the perspective of fandom. Female composers dominant the fan-writing world. Study the producers and products of fan fiction may provide valuable insights into gender dilemmas in the real world. At the end of this essay, 1 summarize how social media atTect the participation of TV fans and discuss remaining questions worthy of future research. Since fandom becomes ubiquitous in the social media age, it is possible to explore fandom as a way to better understand our daily life.
M.S. in Information Architecture, May 2015
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Title: Tweet Acts: How Constituents Lobby Congress via Twitter
Creator: Hemphill, Libby, Roback, Andrew
Date: 2014, 2014
Description: Twitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that...
Show moreTwitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that matter to them. Past research has focused on how citizens communicate with each other or how members of Congress (MOCs) use social media in general; our research examines how citizens communicate with MOCs. We contribute to existing literature through the careful examination of hundreds of citizen-authored tweets and the development of a categorization scheme to describe common strategies of lobbying on Twitter. Our findings show that contrary to past research that assumed citizens used Twitter to merely shout out their opinions on issues, citizens utilize a variety of sophisticated techniques to impact political outcomes.
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Title: Revolutionary Persuasion, Thomas Paine's Influential Rhetoric in Common Sense
Creator: Purdy, Michael
Date: 2011-12, 2011-12
Publisher: IIT Humanities Department, Undergraduate Writing Contest
Description: At a pivotal time in early American history, one man was able to influence the hearts and minds of an entire burgeoning nation by way of pen...
Show moreAt a pivotal time in early American history, one man was able to influence the hearts and minds of an entire burgeoning nation by way of pen and parchment. His name was Thomas Paine, and his revolutionary pamphlet was titled "Common Sense." This paper provides an in-depth analysis of Thomas Paine's Common Sense pamphlet in regards to persuasive communication and rhetoric and how it ultimately swayed the American colonists toward separation from the tyrannical motherland.
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Title: MAPPING THE IDENTITY OF TECHNICAL COMMUNICATION THROUGH AUTHOR AND KEYWORD NETWORKS
Creator: Angderson, Charise
Date: 2012-04-22, 2012-05
Description: The identity of the interdisciplinary field of technical communication continues to be debated. For the last decade of so scholars have argued...
Show moreThe identity of the interdisciplinary field of technical communication continues to be debated. For the last decade of so scholars have argued for the need to emphasize new and emerging technologies to be integrated in technical communication curricula and research. This thesis examines how journals in technical communication have responded to these calls for a change in focus through the use of affiliation and keyword network analyses. Through the author-journal affiliation networks, I found technical communication journals mirror power laws as exhibited in other fields; there is a small group of authors and institutions that produce the majority of works. The author’s institutional affiliations, both in terms of employment and graduate degree, follow this same pattern. Authors also tended to have degrees in technical communication or some iteration of it. Through the keyword network, I found that articles on technical communication are mainly discussing topics concerning rhetoric and composition, followed by research in and discussions on the field technical communication as well as information technology.
M.S. in Communication and Information Design, May 2012
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Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan

Title: Interview with Steven Blajeck: Photos 2
Creator: Lopez, Ramon
Date: 2015, 2015

Title: Interview with Steven Blajeck
Creator: Lopez, Ramon
Date: 2015, 2015

Title: Interview with Thomas Glenn: photos
Creator: Thai, Christopher, Zhong, Franklin
Date: 2015, 2015

Title: Interview with Thomas Glenn
Creator: Thai, Christopher, Zhong, Franklin
Date: 2015, 2015

Title: Interview with Steven Blajeck: 1128_131426
Creator: Lopez, Ramon
Date: 2015, 2015

Title: Interview with Thomas Glenn: R05_0001
Creator: Thai, Christopher, Zhong, Franklin
Date: 2015, 2015

Title: Interview with Chris Dammacco: 1_Audio Transcription
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
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Title: Interview with Chris Dammacco
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
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Title: Interview with Chris Dammacco: Audio Transcription
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
Show less

Title: Interview with Chris Dammacco: Raw Audio Recording
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
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