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Title: Informal Learning with Twitter
Creator: Wilhelm, Eva C.
Date: 2011-04-25, 2011-05
Description: Twitter use has evolved from status updates to a broad range of uses from personal broadcasting to information sharing and conversations. A...
Show moreTwitter use has evolved from status updates to a broad range of uses from personal broadcasting to information sharing and conversations. A study was conducted to determine how Twitter is used for informal learning purposes. It was examined what kind of questions with a learning objective are asked, and under which circumstances these questions are answered. Questions were categorized according to question topic, type, structure and audience. According to the analysis, users most frequently asked for definitions and procedural information about technology, web, software and Twitter use. The questions with the highest answer rate were questions directed at individual users via @replies, and asked about definitions and other factual information.
M.S. in Technical Communication and Informational Design, May 2011
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Title: “I’d have to vote against you”: Issue Campaigning via Twitter
Creator: Roback, Andrew, Hemphill, Libby
Date: 2012-12-03, 2013
Description: Using tweets posted with #SOPA and #PIPA hashtags and directed at members of Congress, we identify six strategies constituents employ when...
Show moreUsing tweets posted with #SOPA and #PIPA hashtags and directed at members of Congress, we identify six strategies constituents employ when using Twitter to lobby their elected officials. In contrast to earlier research, we found that constituents do use Twitter to try to engage their officials and not just as a “soapbox” to express their opinions.
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Title: Learning the Lingo? Gender, Prestige and Linguistic Adaptation in Review Communities
Creator: Hemphill, Libby, Otterbacher, Jahna
Date: 2011-11-19, 2012-02
Publisher: ACM Press
Description: Women and men communicate differently in both face-to- face and computer-mediated environments. We study linguistic patterns considered...
Show moreWomen and men communicate differently in both face-to- face and computer-mediated environments. We study linguistic patterns considered gendered in reviews contributed to the Internet Movie Database. IMDb has been described as a male-majority community, in which females contribute fewer reviews and enjoy less prestige than males. Analyzing reviews posted by prolific males and females, we hypothesize that females adjust their communication styles to be in sync with their male counterparts. We find evidence that while certain characteristics of “female language” persevere over time (e.g., frequent use of pronouns) others (e.g., hedging) decrease with time. Surprisingly, we also find that males often increase their use of “female” features. Our results indicate, that even when they resemble men’s reviews linguistically, women’s reviews still enjoy less prestige and smaller audiences.
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Title: Looking for (Lesbian) Love: Social Media Subtext Readings of Rizzoli and Isles
Creator: Hemphill, Libby
Date: 2015, 2015
Description: Paper presented at #IR16 the annual conference of the Association of Internet Researchers
Paper presented at #IR16 the annual conference of the...
Show morePaper presented at #IR16 the annual conference of the Association of Internet Researchers
Paper presented at #IR16 the annual conference of the Association of Internet Researchers
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Title: Tweet Acts: How Constituents Lobby Congress via Twitter
Creator: Hemphill, Libby, Roback, Andrew
Date: 2014, 2014
Description: Twitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that...
Show moreTwitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that matter to them. Past research has focused on how citizens communicate with each other or how members of Congress (MOCs) use social media in general; our research examines how citizens communicate with MOCs. We contribute to existing literature through the careful examination of hundreds of citizen-authored tweets and the development of a categorization scheme to describe common strategies of lobbying on Twitter. Our findings show that contrary to past research that assumed citizens used Twitter to merely shout out their opinions on issues, citizens utilize a variety of sophisticated techniques to impact political outcomes.
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Title: Revolutionary Persuasion, Thomas Paine's Influential Rhetoric in Common Sense
Creator: Purdy, Michael
Date: 2011-12, 2011-12
Publisher: IIT Humanities Department, Undergraduate Writing Contest
Description: At a pivotal time in early American history, one man was able to influence the hearts and minds of an entire burgeoning nation by way of pen...
Show moreAt a pivotal time in early American history, one man was able to influence the hearts and minds of an entire burgeoning nation by way of pen and parchment. His name was Thomas Paine, and his revolutionary pamphlet was titled "Common Sense." This paper provides an in-depth analysis of Thomas Paine's Common Sense pamphlet in regards to persuasive communication and rhetoric and how it ultimately swayed the American colonists toward separation from the tyrannical motherland.
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Title: SIMILAR VOICES, SAME PERSPECTIVES? INTERNATIONAL MOVIE REVIEWERS AT THE IMDB
Creator: Gao, Jing
Date: 2012-04-21, 2012-05
Description: Online communities enable people from around the world to interact online. But having the opportunity to speak and being heard are two...
Show moreOnline communities enable people from around the world to interact online. But having the opportunity to speak and being heard are two different issues. In most cases of intercultural communication online, people from different cultures interact in English. Are they still able to bring their own perspectives without using their native language? This study thus focuses on whether or not international voices are heard online and whether or not these voices that find audiences are really differ- ent, as compared to the local voice (i.e., dominant or majority voice). We question whether or not international voices are different, as previous studies on intercultural communication debate over whether or not voices are different by culture. Results of a content analysis show that international and U.S. participants tend to contribute similar content, which contrasts with the common assumption that people from dif- ferent cultures will write differently and resonates with previous studies that have proposed that culture, on its own, is not an effective predictor of online behavior.
M.S. in Technical Communication and Information Design, May 2012
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Title: MAPPING THE IDENTITY OF TECHNICAL COMMUNICATION THROUGH AUTHOR AND KEYWORD NETWORKS
Creator: Angderson, Charise
Date: 2012-04-22, 2012-05
Description: The identity of the interdisciplinary field of technical communication continues to be debated. For the last decade of so scholars have argued...
Show moreThe identity of the interdisciplinary field of technical communication continues to be debated. For the last decade of so scholars have argued for the need to emphasize new and emerging technologies to be integrated in technical communication curricula and research. This thesis examines how journals in technical communication have responded to these calls for a change in focus through the use of affiliation and keyword network analyses. Through the author-journal affiliation networks, I found technical communication journals mirror power laws as exhibited in other fields; there is a small group of authors and institutions that produce the majority of works. The author’s institutional affiliations, both in terms of employment and graduate degree, follow this same pattern. Authors also tended to have degrees in technical communication or some iteration of it. Through the keyword network, I found that articles on technical communication are mainly discussing topics concerning rhetoric and composition, followed by research in and discussions on the field technical communication as well as information technology.
M.S. in Communication and Information Design, May 2012
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Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan

Title: Interview with Steven Blajeck: Photos 2
Creator: Lopez, Ramon
Date: 2015, 2015

Title: Interview with Steven Blajeck
Creator: Lopez, Ramon
Date: 2015, 2015

Title: Interview with Thomas Glenn: photos
Creator: Thai, Christopher, Zhong, Franklin
Date: 2015, 2015

Title: Interview with Thomas Glenn
Creator: Thai, Christopher, Zhong, Franklin
Date: 2015, 2015

Title: Interview with Steven Blajeck: 1128_131426
Creator: Lopez, Ramon
Date: 2015, 2015

Title: Interview with Thomas Glenn: R05_0001
Creator: Thai, Christopher, Zhong, Franklin
Date: 2015, 2015

Title: Interview with Chris Dammacco: 1_Audio Transcription
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
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Title: Interview with Chris Dammacco
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
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Title: Interview with Chris Dammacco: Audio Transcription
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
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Title: Interview with Chris Dammacco: Raw Audio Recording
Creator: Mcnamar, Sydney, Hernandez, Christopher, Nguyen, Michael, Takiddeen, Yasser, Garcia, Jonathan
Date: 2015-10-02, 2015-10-02
Description: Chris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the...
Show moreChris Dammacco began as a cheese broker for the majority of Midwestern states until one day he confronted a video game shop owner about the poor treatment of his customers; the owner’s response was “If you don’t like the way I do things, then why don’t you start your own shop”, and that’s exactly what he did. Dammacco founded Windy Gaming officially in January of 2015, but first invested in the idea in September of 2012. Windy Gaming specializes in import games, specifically from Japan. He mostly runs the business by himself; the only help he gets is a mechanical engineer that comes in once a week to repair games and two unpaid college students who assist him during convention weekends. The majority of his inventory is games from the late 80s and early 90s because this is the era that Dammacco finds most intriguing. Windy Gaming attends several gaming conventions a year, the favorite being the Midwestern Gaming Convention. At Windy Gaming’s first year at this convention, they only had two eight-foot tables; this past year they had grown so much as to be able to purchase a private room. Dammacco was able to meet many famous internet personalities and players through these conventions some of which included James Rolfe and the hosts of the “Sat Guys” YouTube channel. These two to three day conventions can bring in as much as five figures according to Dammacco and make up a majority of his sales. Dammacco’s friendly treatment of the buyers has created a league of loyal customers that will follow go so far as to follow to him to conventions. Each product he sends out comes with a hand written, personalized note from Dammacco expressing gratitude for their purchase. Dammacco will facetime, skype, email, tweet, Facebook message, call, and the like if the customer wants a deeper understanding of the product or inventory as a whole. The most unique thing about Windy Gaming is that despite sales being entirely online, Dammacco strives to make himself known so the customer is aware that it is a man they are making deals with, not a soulless computer screen. He also makes an effort to keep prices as low as possible in order to cater to the player so they can enjoy the experience of the game without the guilt of overpriced items. Dammacco feels the poor treatment of the players and customers in this industry will be its eventual downfall because the overpriced, never to be played games that certain vendors are selling are not true to the real meaning of a video games. Games are a hobby meant to be enjoyed by those who love to play. His efforts at creating a standard for pricing and customer interaction are making an impact on the gaming industry. The amount of growth that Windy Gaming has produced in such a short time is truly amazing and serves as a commentary on the success of the modern video industry. Prospects are high for Chris Dammacco’s Windy Gaming as well as the gaming industry as a whole.
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Title: Interview with Jessica Kent: R05_0009
Creator: Wojtowicz, Daniel, Vadakumchery, Tony, Polk, Tamia, Toppel, Dennis
Date: 2015-10-01, 2015-10-01
Description: Before video games were invented, people initially played coin-op games like skeeball. The most prominent coin-op game was pinball, and its...
Show moreBefore video games were invented, people initially played coin-op games like skeeball. The most prominent coin-op game was pinball, and its appeal endures to this day. However, the arcade and coin-op scene, including pinball, has a relative lack of women players. This is why Jessica Kent, one of the founders of Down to Flip, has such an interesting story. Her push for diversity and encouragement for female players is making significant changes to the pinball and coin-op community, and her work will continue to make these changes. Jessica Kent is the creator of the Down to Flip pinball group, an all women pinball group. Down to Flip started as a Facebook page but has now grown into a group with over 100 members, and over twenty-five active pinball players. Her inspiration for the group came from observing women groups like LA Bell and Chimes in Los Angeles. From a young age, she was involved in the arcade scene, and she rediscovered her love for arcade gaming during college. Jessica has been an avid gamer for most of her life; before rediscovering her love of arcade games and coin-op games, she was a big at-home gamer. She started playing pinball regularly about two-and-a-half years ago, initially on a laundry room pinball table. She prefers the feel of real life tables over digital ones due to her love of other hands-on arcade games like skeeball. Currently, Jessica plays pinball one night a week, but she travels extensively checking out different arcades and other places with coin-op games. Jessica has done a substantial amount of research on pinball and arcade games. Currently, her favorite pinball table is Attack from Mars. Her favorite arcade is Logan Arcade, and her Down to Flip meetings take place there. Jessica’s favorite parts of pinball is that she can track her progress regularly, the randomness of the game, competing against her personal best scores, and the level of hand-eye coordination required. Additionally, Jessica gets a sense of nostalgia from playing pinball and other arcade games. One of Jessica’s goals for Down To Flip is to promote pinball and arcade games to the younger generation and others who aren’t big gamers themselves. She also feels that Down to Flip as a group promotes pinball and coin-op games to people of all backgrounds, especially women, and wishes to use the reach of the group and her own interests to promote causes she believes in to others. Down to Flip and pinball ties into coin-op and video gaming as a whole since it shows a revival in the coin-op and arcade scene that is especially prominent amongst young adult in their twenties and thirties. Recently, numerous arcades and bars such as Galloping Ghost, Logan Arcade, Headquarters, and Level 257 have opened up and are thriving. Coin-op and arcade gaming can be considered to be the true beginning of the gaming community, and these sort of games have been around since the 1930s. However, in the subculture, there has been a relatively lack in diversity; female players were not very prominent, for instance. Jessica Kent’s group Down to Flip encourages greater player diversity by promoting pinball and arcade gaming for women and attempts to encourage younger children of all sexes and demographics to play pinball and other arcade games, thus promoting a more diverse and varied pinball and gaming community. During the interview, Jessica mentions one interaction in the pinball community where she was competing and one of the male pinball players ridiculed female pinball players. According to Jessica, upon getting a very good high score, the person ridiculing her stopped his actions. Groups and people like this break the stereotypes of gamers, and allow females and minorities as a whole to gain equal respect and opportunity.
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