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Asian American Chicago Network: A Case Study of Facebook Group Use By Immigrant Groups
Title
Asian American Chicago Network: A Case Study of Facebook Group Use By Immigrant Groups
Creator
Rao, Xi, Hemphill, Libby
Date
2016, 2016
Publisher
ACM
Description
Through analyzing data from posts and about users, we describe how one particular Facebook group helps immigrants to the U.S. use social media...
Show moreThrough analyzing data from posts and about users, we describe how one particular Facebook group helps immigrants to the U.S. use social media to build a local community. As a preliminary study in intercultural communication through social media, we analyze one case, the Asian American Chicago Network (AACN) Facebook group, and uncover common topics users discuss and relationships between user tenure and various indicators of leadership and interaction. Our small finalized results from this preliminary project suggest that members of AACN likely use it (1) to build a professional network in the U.S.A., and (2) to reinforce and affirm their Asian culture and identities.
Sponsorship: National Science Foundation Award Number 1525662
Rao, X., & Hemphill, L. (2016). Asian American Chicago Network: A Case Study of Facebook Group Use By Immigrant Groups. In Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (pp. 381–384). New York, NY, USA: ACM. http://doi.org/10.1145/2818052.2869077
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Tweet Acts: How Constituents Lobby Congress via Twitter
Title
Tweet Acts: How Constituents Lobby Congress via Twitter
Creator
Hemphill, Libby, Roback, Andrew
Date
2014, 2014
Description
Twitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that...
Show moreTwitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that matter to them. Past research has focused on how citizens communicate with each other or how members of Congress (MOCs) use social media in general; our research examines how citizens communicate with MOCs. We contribute to existing literature through the careful examination of hundreds of citizen-authored tweets and the development of a categorization scheme to describe common strategies of lobbying on Twitter. Our findings show that contrary to past research that assumed citizens used Twitter to merely shout out their opinions on issues, citizens utilize a variety of sophisticated techniques to impact political outcomes.
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MOTIVES FOR SOCIAL MEDIA USE AMONG PRACTITIONERS AT NONPROFIT ORGANIZATIONS
Title
MOTIVES FOR SOCIAL MEDIA USE AMONG PRACTITIONERS AT NONPROFIT ORGANIZATIONS
Creator
Roback, Andrew J.
Date
2017, 2017-05
Description
I used the motivation concept from activity theory to derive a fundamental notion of why workers at nonprofit organizations (NPOs) use social...
Show moreI used the motivation concept from activity theory to derive a fundamental notion of why workers at nonprofit organizations (NPOs) use social media sites. This study rejects the notion that practitioners are not taking full advantage of social media sites by not using every available feature and engaging in dialogic communication. Existing work relies too extensively on the dialogic model of communication and frequently focuses on only top-tier NPOs, ignoring the context in which smaller NPOs operate and producing recommendations that are of little practical value. To investigate this issue, I reviewed existing best practices as portrayed in NPO social media strategy guides, and used the principles of activity theory to survey practitioners at human services NPOs in Chicago. I collected data on user motivation for using Facebook and Twitter by asking users to review past posts on these sites and describe their purpose in posting this information. Using this information, I trained an automated text classifier to classify a large corpus of posts based on four types of motivations: soliciting, promoting, sharing, and credit-giving. This dissertation builds off recent studies that question existing wisdom on “effective” use of social media by NPOs and argues for an expanded consideration of user agency and intent when using social media.
Ph.D. in Technical Communication, May 2017
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Data from Tweet Acts: How Constituents Lobby Congress via Twitter
Title
Data from Tweet Acts: How Constituents Lobby Congress via Twitter
Creator
Hemphill, Libby, Roback, Andrew
Date
2013-09-19, 2012
Description
Sponsorship: Amazon Web Services Education Grants Program
Data presented in a CSCW 2014 paper titled Tweet Acts: How Constituents Lobby...
Show moreSponsorship: Amazon Web Services Education Grants Program
Data presented in a CSCW 2014 paper titled Tweet Acts: How Constituents Lobby Congress via Twitter. Libby Hemphill and Andrew J. Roback. 2014. Tweet acts: how constituents lobby congress via Twitter. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14). ACM, New York, NY, USA, 1200-1210. DOI=10.1145/2531602.2531735http://doi.acm.org/10.1145/2531602.2531735
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