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Title: “I’d have to vote against you”: Issue Campaigning via Twitter
Creator: Roback, Andrew, Hemphill, Libby
Date: 2012-12-03, 2013
Description: Using tweets posted with #SOPA and #PIPA hashtags and directed at members of Congress, we identify six strategies constituents employ when...
Show moreUsing tweets posted with #SOPA and #PIPA hashtags and directed at members of Congress, we identify six strategies constituents employ when using Twitter to lobby their elected officials. In contrast to earlier research, we found that constituents do use Twitter to try to engage their officials and not just as a “soapbox” to express their opinions.
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Title: Tweet Acts: How Constituents Lobby Congress via Twitter
Creator: Hemphill, Libby, Roback, Andrew
Date: 2014, 2014
Description: Twitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that...
Show moreTwitter is increasingly becoming a medium through which constituents can lobby their elected representatives in Congress about issues that matter to them. Past research has focused on how citizens communicate with each other or how members of Congress (MOCs) use social media in general; our research examines how citizens communicate with MOCs. We contribute to existing literature through the careful examination of hundreds of citizen-authored tweets and the development of a categorization scheme to describe common strategies of lobbying on Twitter. Our findings show that contrary to past research that assumed citizens used Twitter to merely shout out their opinions on issues, citizens utilize a variety of sophisticated techniques to impact political outcomes.
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Title: What's Congress Doing on Twitter?
Creator: Hemphill, Libby, Otterbacher, Jahna, Shapiro, Matthew A.
Date: 2013-10-23, 2012-10-23
Description: As Twitter becomes a more common means for officials to communicate with their constituents, it becomes more important that we understand how...
Show moreAs Twitter becomes a more common means for officials to communicate with their constituents, it becomes more important that we understand how officials use these communication tools. Using data from 380 members of Congress’ Twitter activity during the winter of 2012, we find that officials frequently use Twitter to advertise their political positions and to provide information but rarely to request political action from their constituents or to recognize the good work of others. We highlight a number of differences in communication frequency between men and women, Senators and Representatives, Republicans and Democrats. We provide groundwork for future research examining the behavior of public officials online and testing the predictive power of officials’ social media behavior.
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Title: Chicago Politicians on Twitter
Creator: Hemphill, Libby, Shapiro, Matthew A., Otterbacher, Jahna
Date: 2012-03-12, 2012-03-12
Description: This paper uses data from 1,042 tweets posted by or mentioning Chicago Aldermen or Mayor Rahm Emanuel to examine how Chicago politicians use...
Show moreThis paper uses data from 1,042 tweets posted by or mentioning Chicago Aldermen or Mayor Rahm Emanuel to examine how Chicago politicians use social media. Twitter provides a public communication medium in which constituents and their representatives can have two-way conversations that others can witness and record, and we used qualitative and social network methods to examine conversations between Chicagoans and representatives in city government. We coded the contents of each tweet over the two-week time period (e.g., official business, fundraising) and created representations of the social networks created by the users’ following behaviors. These networks indicate who receives politicians’ tweets and help identify the audiences for political messaging in social media. Our analysis indicates that Chicago’s Aldermen and Mayor use Twitter for social conversations more often than political ones, and that only a small number of Aldermen dominate the resulting conversation networks.
Sponsorship: Social Network Research Group at IIT, IIT Graduate College
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Title: Tweeting Vertically? Elected Officials’ Interactions with Citizens on Twitter
Creator: Otterbacher, Jahna, Shapiro, Matthew A., Hemphill, Libby
Date: 2012-12-05, 2012
Description: Enthusiasts propose that social media promotes vertical political communication, giving citizens the opportunity to interact directly with...
Show moreEnthusiasts propose that social media promotes vertical political communication, giving citizens the opportunity to interact directly with their representatives. However, skeptics claim that politicians avoid direct engagement with constituents, using technology to present a façade of interactivity instead. This study explores if and how elected officials in three regions of the world are using Twitter to interact with the public. We examine the Twitter activity of 15 officials over a period of six months. We show that in addition to the structural features of Twitter that are designed to promote interaction, officials rely on language to foster or to avoid engagement. It also provides yet more evidence that the existence of interactive features does not guarantee interactivity.
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Title: Doing What I Say: Connecting Congressional Social Media Behavior and Congressional Voting
Creator: Shapiro, Matthew A., Hemphill, Libby, Otterbacher, Jahna
Date: 2012-03-10, 2012-03-10
Description: Public officials’ communication has been explored at length in terms of how such their statements are conveyed in the traditional media, but...
Show morePublic officials’ communication has been explored at length in terms of how such their statements are conveyed in the traditional media, but minimal research has been done to examine their communication via social media. This paper explores the kinds of statements U.S. officials are making on Twitter in terms of the actions they are trying to achieve. We then analyze the correlation between these statements, Congressional communication network structures, and voting behavior. Our analysis leverages over 29,000 tweets by members of Congress in conjunction with existing DW-NOMINATE voting behavior data. We find that pro-social and self-promoting statements correlate with Congressional voting records but that position within the Congressional communication network does not correlate with voting behavior.
Sponsorship: Social Networks Research Group at IIT, IIT Graduate College
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