IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to... Show moreIIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture. Show less
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to... Show moreIIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture. Show less
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to... Show moreIIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture. Show less
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to... Show moreIIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture. Show less
The Academic Library Building in the Digital Age: A Study of Construction, Planning, and Design of New Library Space is the first... Show moreThe Academic Library Building in the Digital Age: A Study of Construction, Planning, and Design of New Library Space is the first comprehensive study of planning and construction of academic library buildings completed entirely in the new century. Given digitization of collections, the dynamic mix of new learning spaces with traditional library functions, and other factors informing contemporary library design, the digital age has not raised so much the question of if libraries will survive, but how they will survive. This book answers this question, among others, by looking to academic library building projects completed in recent years. Show less
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to... Show moreIIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture. Show less
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to... Show moreIIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture. Show less