Organizational expectations of employee performance have been expanding over time from traditional core task behaviors to include extra duties... Show moreOrganizational expectations of employee performance have been expanding over time from traditional core task behaviors to include extra duties which may not be out of volition (Bolino, Turnley, Gilstrap, & Suazo, 2010). However, this extra work comes at a price, as employees are exhausted (Bolino et al., 2010) which can have health implications. Yet, no previous studies have examined the mechanism by which citizenship pressure is related to work interfering with family (WIF) conflict. Consequently, this study investigated an underlying mechanism, job stress, through which citizenship pressure was hypothesized to be related to work-family conflict from the work perspective, i.e., WIF conflict. This study also sought to identify the moderating role of flexibility idiosyncratic deals (i-deals) in the relationship of citizenship pressure with a) job stress, and b) WIF conflict. Data were collected across two waves with a time separation of one month in between waves. A total of 323 workers (mean age = 36.2) across industries in the United States participated in the study. Sixty-three percent identified as women, and 37% were men. Regression analyses were used to test the first three hypotheses. PROCESS was used to test the remainder of the hypotheses. Results for the regressions indicated that citizenship pressure was related at job stress and WIF conflict. Further, job stress was related to WIF conflict. Subsequently, the mediation hypothesis was significant. However, the moderation, and moderated mediation models were not statistically significant. I conducted post-hoc analyses to determine other possible significant paths in the model. The indirect effect of WIF conflict through the citizenship pressure and job stress link was statistically significant, thereby supporting an alternate mediation hypothesis. Perceived flexibility i-deals significantly moderated citizenship pressure and WIF conflict at time 1 only. The implications of this study are: managers should focus on their employees’ stressor experiences, as extra work beyond one’s specified job role is increasingly expected of employees. By doing so, pressure may be reduced through improving perceptions that employees can negotiate flexibility i-deals. This is especially important in an era of scarce resources, as pressure to go the extra mile is linked to a number of negative outcomes, such as increased WIF conflict and job stress. Show less
