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(141 - 144 of 144)
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- Title
- DEVELOPING INFORMATION PRODUCTS USING QUALITY MANAGEMENT
- Creator
- BATSON, LAURA SHEEHAN
- Date
- 2010-12
- Description
-
In regards to information design, research provides high-level suggestions on how to learn and interact with customers to obtain their desired...
Show moreIn regards to information design, research provides high-level suggestions on how to learn and interact with customers to obtain their desired requirements; but specifics on an approach to eliciting and controlling measurable requirements throughout the development process are not explored. In other areas of design, such an approach already exists: Quality Management, which has successfully improved processes and provided measurements for improvement in order to decrease errors and increase productivity. This dissertation analyzes the applicability of quality management tools to the process of developing information products. The methodology involved two phases. In the initial phase, the researcher had the task of improving a company's benefits enrollment package for two groups. A Traditional Group used the currently accepted best practices in technical communication, performing a heuristic evaluation and a usability test to determine what changes to make in the existing package. This group focuses on the existing benefits enrollment package. In contrast, a Quality Management Group developed a benefits enrollment package using quality management tools, gathering quantifiable functional requirements early in the design and continuing throughout the process. The researcher prepared a revised benefits enrollment package for both groups, and the results of the studies were compared. According to the usability analysis, the Traditional Group showed considerable improvement from the original package to the redesigned package. However, the Quality Management Group showed even greater improvements in several areas, suggesting the potential viability of this method in information design. Future studies should focus on testing the effectiveness of this process on other types of information products. For the products that are successful, information designers could greatly benefit in learning how to use quality management tools to provide more precise and measurable information products.
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- Title
- THE EFFECTS OF COMMUNICATION MODALITY ON PRESENCE, COGNITIVE LOAD AND RETENTION IN SECOND LIFE
- Creator
- WILKES, STEPHANY FILIMON
- Date
- 2009-12
- Description
-
This thesis reports findings from a study (N = 60) of the impact of three communication modalities (voice only, text only, and voice and text...
Show moreThis thesis reports findings from a study (N = 60) of the impact of three communication modalities (voice only, text only, and voice and text simultaneously) on cognitive load, as measured by subjective reports of mental effort; on learning, as measured by tests of recall and retention; and on perceptions of presence as measured by a Presence Questionnaire (Witmer & Singer, 2005). Based on the results of prior empirical research, it is hypothesized that retention scores will be higher for voice participants and voice-and-text participants than for text-only participants; that cognitive load will be lower for voice participants and higher for text conditions; that voice will contribute to greater perceptions to presence; and that higher perceptions of presence will not correlate with deeper learning. Study results indicate that communication modality significantly effected cognitive load (F(2, 54) = 4.58, p = .01) and retention (F(2, 54) = 3.53, p = .04), and that experience with and time spent in the virtual environment had significant effects on measures of cognitive load, retention, and presence: Significant between-subjects effects were found for cognitive load and time (p = .23), for retention and time (p = .21), and for retention and experience (p — .03).
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- Title
- Views on Ethical Issues in Research Labs: a University-Wide Survey
- Creator
- Laas, Kelly, Taylor, Stephanie, Miller, Christine Z, Brey, Eric M, Hildt, Elisabeth
- Date
- 2021
- Description
-
Full survey used for "Views on Ethical Issues in Research Labs" published in the journal Accountability in Research: Policies and Quality...
Show moreFull survey used for "Views on Ethical Issues in Research Labs" published in the journal Accountability in Research: Policies and Quality Assurance in 2021. This survey was completed in 2017.
Sponsorship: National Science Foundation
Show less - Collection
- Accountability in Research: Policies and Quality Assurance
- Title
- My IIT
- Creator
- Namburi, Kartheeka
- Date
- 2024
- Description
-
Master's Project focused on developing a user-friendly mobile application for Illinois Institute of Technology (IIT).