As Twitter becomes a more common means for officials to communicate with their constituents, it becomes more important that we understand just... Show moreAs Twitter becomes a more common means for officials to communicate with their constituents, it becomes more important that we understand just how that communication relates to other political activities. Using data from 411 members of Congress' Twitter activity during the summer of 2011, we examine relationships among the resulting conversation networks, language use, and political behavior. The social networks that result from their communications have surprisingly low density and high diameter, indicating a level of independence that is surprising for a group so tightly connected offline. Our findings also indicate that officials frequently use Twitter to advertise their political positions and to provide information but rarely to request political action from their constituents or to recognize the good work of others. Our analysis suggests strong relationships between anti-social behaviors indicated by the loosely connected network and low incidence of pro-social conversations and polarized or extreme Congressional voting records. Show less
This paper uses data from 1,042 tweets posted by or mentioning Chicago Aldermen or Mayor Rahm Emanuel to examine how Chicago politicians use... Show moreThis paper uses data from 1,042 tweets posted by or mentioning Chicago Aldermen or Mayor Rahm Emanuel to examine how Chicago politicians use social media. Twitter provides a public communication medium in which constituents and their representatives can have two-way conversations that others can witness and record, and we used qualitative and social network methods to examine conversations between Chicagoans and representatives in city government. We coded the contents of each tweet over the two-week time period (e.g., official business, fundraising) and created representations of the social networks created by the users’ following behaviors. These networks indicate who receives politicians’ tweets and help identify the audiences for political messaging in social media. Our analysis indicates that Chicago’s Aldermen and Mayor use Twitter for social conversations more often than political ones, and that only a small number of Aldermen dominate the resulting conversation networks. Sponsorship: Social Network Research Group at IIT, IIT Graduate College Show less
