creator Hunt, Mary K. advisor Ayman, Roya As high performers are of great value in all organizations, understanding factors influencing their ability to maintain strong performance can have useful implications for leaders. This study examines the relationship between employees’ performance, their stressors and coping approaches as defined by work-family conflict and perception and enactment of social support. Three hundred and twelve managers in a healthcare organization were categorized based on their performance in the year prior to the study. Results showed that high performers had higher satisfaction and use of supervisor support than moderate performers. The more satisfied managers were with support from their supervisor, coworkers, and friends, the less they reported work-family conflict. Satisfaction and use of support from friends influenced both work-to-family and family-to- work conflict. Submitted by Dana Lamparello (dlampare@iit.edu) on 2012-02-29T16:06:48Z No. of bitstreams: 2 thesis_m_hunt_05-11[1].pdf: 748266 bytes, checksum: e4776e82c2e61fe7e9949de257c3d2d2 (MD5) m_hunt thesis signed title page 05-11.pdf: 10884 bytes, checksum: 34e0b2cf970c6f980e1e1f47b16dd74c (MD5) Made available in DSpace on 2012-02-29T16:06:48Z (GMT). No. of bitstreams: 2 thesis_m_hunt_05-11[1].pdf: 748266 bytes, checksum: e4776e82c2e61fe7e9949de257c3d2d2 (MD5) m_hunt thesis signed title page 05-11.pdf: 10884 bytes, checksum: 34e0b2cf970c6f980e1e1f47b16dd74c (MD5) Previous issue date: 2011-05 M.S. in Psychology, May 2011 2011-05-16 2011-05 http://hdl.handle.net/10560/2519 en Thesis born digital application/pdf In Copyright http://rightsstatements.org/page/InC/1.0/ Restricted Access PSYCH / Institute of Psychology Illinois Institute of Technology Affiliated department