creator Bavishi, Smit creator Caughell, Ty creator Gajewski, Bartlomiej creator Sloniewski, Lukasz In a new and fast growing customer driven economy, successful businesses are relying on customer feedback to provide the best products and services. Customer Relationship Management (CRM) and Customer Loyalty Management (CLM) tools and services are being implemented in businesses to aid in increasing customer satisfaction, maximizing profits per customer, and cheaper, more effective marketing. Comarch Customer Feedback Management (CCFM) solutions and software will help businesses in all markets develop targeted questionnaires to give businesses a better understanding of their customers’ needs, lifestyles, and culture. CCFM is customizable user friendly software developed for people of any skill level to design questionnaires for customer feedback, market research or any need for gathering customer data. CCFM’s goal is to be an effective software solution for people who need effective questionnaires even those who need to survey thousands of people and require data that is easily categorized. Businesses in today’s marketplace and global economy are competing to bring the best products, services and solutions to their customers. Businesses need to keep customers as long as they can to save money, and earn more off return customers and customer loyalty. Most businesses implement a CRM and CLM department, and CCFM’s questionnaire building software makes those departments more effective. Submitted by Ariel True (atrue@iit.edu) on 2011-03-28T19:47:26Z No. of bitstreams: 4 license_rdf: 22564 bytes, checksum: ff373f1ad387898ef8ba4f8bc9e37073 (MD5) license_text: 20904 bytes, checksum: e09bf99e64678e4285abf3ef3e05412d (MD5) CCFM System IPRO 349 1.1 Project Plan S07.pdf: 194691 bytes, checksum: 04339f18ff55f8ff8a25ad0a6cb5b89f (MD5) CCFM System IPRO 349 1.1 Midterm Report S07.pdf: 98792 bytes, checksum: 38ae0a8ff50d900ff67fa3402ef6e99d (MD5) Approved for entry into archive by Charles Uth(uth@iit.edu) on 2011-03-29T14:00:27Z (GMT) No. of bitstreams: 4 license_rdf: 22564 bytes, checksum: ff373f1ad387898ef8ba4f8bc9e37073 (MD5) license_text: 20904 bytes, checksum: e09bf99e64678e4285abf3ef3e05412d (MD5) CCFM System IPRO 349 1.1 Project Plan S07.pdf: 194691 bytes, checksum: 04339f18ff55f8ff8a25ad0a6cb5b89f (MD5) CCFM System IPRO 349 1.1 Midterm Report S07.pdf: 98792 bytes, checksum: 38ae0a8ff50d900ff67fa3402ef6e99d (MD5) Made available in DSpace on 2011-03-29T14:00:27Z (GMT). No. of bitstreams: 4 license_rdf: 22564 bytes, checksum: ff373f1ad387898ef8ba4f8bc9e37073 (MD5) license_text: 20904 bytes, checksum: e09bf99e64678e4285abf3ef3e05412d (MD5) CCFM System IPRO 349 1.1 Project Plan S07.pdf: 194691 bytes, checksum: 04339f18ff55f8ff8a25ad0a6cb5b89f (MD5) CCFM System IPRO 349 1.1 Midterm Report S07.pdf: 98792 bytes, checksum: 38ae0a8ff50d900ff67fa3402ef6e99d (MD5) Previous issue date: 2007-07 Deliverables for IPRO 349A: Comarch Customer Feedback Management System for the Summer 2007 semester 2007-07 2007-07 http://hdl.handle.net/10560/1706 en Marcin Kosciak Survey Building Software Project deliverable born digital application/pdf In Copyright http://rightsstatements.org/page/InC/1.0/ Open Access IPRO / Interprofessional Projects Program Illinois Institute of Technology Affiliated department