Using Assessment Data to Improve Library Services : presented at ILA 2007 conference: ILA_presentation_07_revised_final: ILA_presentation_07_revised

Using Assessment Data to Improve Library Services : presented at ILA 2007 conference: ILA_presentation_07_revised_final: ILA_presentation_07_revised_final creator Stewart, Christopher creator Uth, Charles IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture. Submitted by Charles Uth (uth@iit.edu) on 2010-09-09T15:51:15Z No. of bitstreams: 4 Using LibQUAL+™ and Developing a Culture of Assessment in Lib...pdf: 49354 bytes, checksum: c046cbf6cebb3ac3086201c1e1a245a2 (MD5) outline.odt: 13330 bytes, checksum: 3c5faef1dbfeb346b6aa99fcda62337a (MD5) ILA_presentation_07_revised_final.pdf: 1995971 bytes, checksum: ba546425e12a1ae06b5b71f69f8b18d3 (MD5) ILA_presentation_07_revised_final.ppt: 5941248 bytes, checksum: 0fe6c76badb04c32806bf9d9cde677c0 (MD5) Made available in DSpace on 2010-09-09T15:51:15Z (GMT). No. of bitstreams: 4 Using LibQUAL+™ and Developing a Culture of Assessment in Lib...pdf: 49354 bytes, checksum: c046cbf6cebb3ac3086201c1e1a245a2 (MD5) outline.odt: 13330 bytes, checksum: 3c5faef1dbfeb346b6aa99fcda62337a (MD5) ILA_presentation_07_revised_final.pdf: 1995971 bytes, checksum: ba546425e12a1ae06b5b71f69f8b18d3 (MD5) ILA_presentation_07_revised_final.ppt: 5941248 bytes, checksum: 0fe6c76badb04c32806bf9d9cde677c0 (MD5) Previous issue date: 2007-10 2007-10 http://hdl.handle.net/10560/1149 en assessment library metrics libqual Presentation born digital application/pdf In Copyright http://rightsstatements.org/page/InC/1.0/ Open Access