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    <title>Social Network Analysis for Pace Suburban Bus Stakeholders (semester?), IPRO 321: Pace Project IPRO 321 Abstract 2 Sp05</title>
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    <namePart>Dronamraju, Rahul</namePart>
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  <abstract>The Communication Design Workshop is an IPRO and is cross-listed with this main campus program. The sponsor is Pace, a successful and forward looking suburban Chicago bus company serving a six county market the size of Rhode Island. The focus of the workshop is to identify factors that will help Pace retain riders. Retention is a significant issue as it has direct financial implications and Pace does not know why they lose riders. Communication issues may be part of the retention problem. Pace will share existing research with us — we will extend and supplement this work.</abstract>
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  <note type="funding">Pace</note>
  <abstract>Deliverables for IPRO 321: Social Network Analysis for Pace Suburban Bus Stakeholders for the Spring 2005 semester</abstract>
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    <dateCreated keyDate="yes">2005-05</dateCreated>
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    <dateIssued>2005-05</dateIssued>
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    <topic>Pace</topic>
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    <topic>Sharon Heimer Poggenpohl</topic>
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    <topic>Social Network Analysis</topic>
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    <topic>Communication Design Workshop</topic>
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    <topic>Customer Retention</topic>
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    <affiliation>Illinois Institute of Technology</affiliation>
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