4 STUDENTS SPEAK SUR TechNews I Tuesdawanuaiy25,2011 Comment analysis: _ Dining Services: overpriced, low quality The graph below displays the most frequently identified themes in response to the op ene ended question “What specifically does this area need to improve? 200 180 180 173 160 1 at: MO 128 no we 87 80 so 40 20 o . . . Food Quality Prices Food Variety Hoursof OD erati on Service Qu ality Prices “The food at the cafeteria is sometimes okay butsometimes bad. Also, the food is not good for the weekend. The meals are overpriced in my opinion as well.” Food Quality “Needs more choice for healthy food for athletes and what not.” “Thefood is not always up to the mark. There are days when thefood is excellent, but usually it isjust all right... 3’ Food Variety “Add a little more variety to what is served at thegrill in the Commons.” “Not sufiiciently catered to the difi‘erent dietary needs like vegetarians and vegans.” Hours of Operation “Einstein’s isgreat, though I wish they had longer hours.” “Hours of operation: earlier on weekends eq7ecially.” Service Quality “People working eq7ecially at Commons and Center Court don’t talk nicely and doesn’tpay much attention toyour questions or queries. They should also putsmile on theirface while servingstudents, would really help us feel good.” Comment analysis: CMC: assistance lacking This graph displays the most frequently identified themes in response to the openeended question “What specifically does this area need to improve? 56 34 I 31 Website/NACEiink an 5n 4n 3n 2n Help & Opportunities for Level ofAssislancefrom the Quality& Effectiveness of noneEngineenng/Technoiogy Staff Services Students Help 8: Opportunities for Non-Engineering/Technology Students(e.g., different majors, years, international students) “Make sure that there are opportunitiesfor all majors. As a political science major Ifeellike they don’t care about me, and that my job search is on my own..” “Catering to partitime students. When holdingafulletimejob, it is dificult to attend any event that takes place before 5:30 or even 6:00.” Level of Assistance from the Staff (e.g., unavailable or not trained to help) “I’d like to see more availabilityfor walkein career counseling or advice, or at the very least for doing this by appointment.” “..need more quality stafir to better assist students with resume/cover letter services.” Quality 8: Effectiveness of Services (e.g., career fair, interviewing, workshops, etc.) “The career fairs are a waste of time“ most companies are not hiring and with the amount of people that show up, you get no face/quality time with anyonem” “Career fair have to be better managed in terms of space and facility" Website/NACElink “When I tried to use this service, I found it overly complicatedt To use a database I had to go to campus to sign some paperwork I didn’t have the time for that, but I’ll try again next semester?’ STUDENTS SPEAK Comment analysis: Women's Center: unknown, lack of services This graph displays the most frequently identified themes in response to the openeended question “What specifically does this area need to improve? 5 4 4 3 2 2 I i o Pu blicity/advertisin g Addition al services n eeded Publicity/advertising “I’m notsure where this is located, butI think it ispartofOMSS. Morepublicity, please.l “I have not used thisfacility because Idon’t even know where it’s locatedlIfIknew more about it, I would definitely be interested in using this resource since I amgirl,... z)” Additional Services Needed “Ofwhat use isa nursingroomfor mothers ifthere is no day care on campus?.l The only reason a mother would bring her child to campus with her is so she can attend class, but there is nowhere to keep the child during class so what is thepoint?” “Not a negative commentfor this ofiice, justa comment: IIT needs to have a better systemfor handling cases ofsexual assault. We don’t have a setplan in place to help with this.”